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CVE-2025-48477

FreeScout Has Business Logic Errors

7.1 High

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application's logic requires the user to perform a correct sequence of actions to implement a functional capability, but the application allows access to the functional capability without correctly completing one or more actions in the sequence. The leaves the attributes of Mailbox object able to be changed by the fill method. This issue has been patched in version 1.8.180.

Attack profile

How easy it is to exploit

Attack vector
Network
Complexity
Low
Privileges needed
Low
User interaction
None

What an attacker can affect

Confidentiality
High
Integrity
Low
Availability
None

Exploit likelihood

0.51%Up 0.5 points since May 30, 2025
90%50%10%1%

What each source reports

CVE List Score used 7.1

FreeScout Has Business Logic Errors

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application's logic requires the user to perform a correct sequence of actions to implement a functional capability, but the application allows access to the functional capability without correctly completing one or more actions in the sequence. The leaves the attributes of Mailbox object able to be changed by the fill method. This issue has been patched in version 1.8.180.

Record
CVE-2025-48477
CVSS 4.0
7.1 HighCVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:L/VA:N/SC:N/SI:N/SA:N
Weakness
CWE-841
Updated
2026-11-02
EUVDEUVD-2025-16455 7.1

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application's logic requires the user to perform a correct sequence of actions to implement a functional capability, but the application allows access to the functional capability without correctly completing one or more actions in the sequence. The leaves the attributes of Mailbox object able to be changed by the fill method. This issue has been patched in version 1.8.180.

Record
EUVD-2025-16455
CVSS 4.0
7.1 HighCVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:L/VA:N/SC:N/SI:N/SA:N
Updated
2026-11-02
NVD 7.1

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application's logic requires the user to perform a correct sequence of actions to implement a functional capability, but the application allows access to the functional capability without correctly completing one or more actions in the sequence. The leaves the attributes of Mailbox object able to be changed by the fill method. This issue has been patched in version 1.8.180.

Record
CVE-2025-48477
CVSS 4.0
7.1 HighCVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:L/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
CVSS 3.1
8.1 HighCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:N
Weakness
CWE-841
Updated
2026-11-02
OSV 7.1

FreeScout Has Business Logic Errors

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application's logic requires the user to perform a correct sequence of actions to implement a functional capability, but the application allows access to the functional capability without correctly completing one or more actions in the sequence. The leaves the attributes of Mailbox object able to be changed by the fill method. This issue has been patched in version 1.8.180.

Record
CVE-2025-48477
CVSS 4.0
7.1 HighCVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:L/VA:N/SC:N/SI:N/SA:N
Weakness
CWE-841
Updated
2026-11-02

Affected products

History

History
RecordedChangedSources
first indexedCVE List, EUVD, NVD, OSV

Dates are when Every CVE recorded each change. Upstream dates may differ.

In short

CVE-2025-48477 is a high vulnerability (CVSS 7.1) in Freescout, published May 30, 2025. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 0.51%, the 44th percentile. No source names a fixed version.

References

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