CVE-2025-21628
Chatwoot has a Blind SQL-injection in Conversation and Contacts filters
Chatwoot is a customer engagement suite. Prior to 3.16.0, conversation and contact filters endpoints did not sanitize the input of query_operator passed from the frontend or the API. This provided any actor who is authenticated, an attack vector to run arbitrary SQL within the filter query by adding a tautological WHERE clause. This issue is patched with v3.16.0.
Attack profile
How easy it is to exploit
- Attack vector
- Network
- Complexity
- Low
- Privileges needed
- Low
- User interaction
- None
What an attacker can affect
- Confidentiality
- High
- Integrity
- Low
- Availability
- Low
Exploit likelihood
What each source reports
CVE List Score used
Chatwoot has a Blind SQL-injection in Conversation and Contacts filters
Chatwoot is a customer engagement suite. Prior to 3.16.0, conversation and contact filters endpoints did not sanitize the input of query_operator passed from the frontend or the API. This provided any actor who is authenticated, an attack vector to run arbitrary SQL within the filter query by adding a tautological WHERE clause. This issue is patched with v3.16.0.
- Record
CVE-2025-21628- CVSS 3.1
- 9.1 Critical
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:L/A:L - Weakness
- CWE-89
- Updated
- 2026-11-02
EUVDEUVD-2025-2577
Chatwoot is a customer engagement suite. Prior to 3.16.0, conversation and contact filters endpoints did not sanitize the input of query_operator passed from the frontend or the API. This provided any actor who is authenticated, an attack vector to run arbitrary SQL within the filter query by adding a tautological WHERE clause. This issue is patched with v3.16.0.
- Record
EUVD-2025-2577- CVSS 3.1
- 9.1 Critical
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:L/A:L - Updated
- 2026-11-03
NVD
Chatwoot is a customer engagement suite. Prior to 3.16.0, conversation and contact filters endpoints did not sanitize the input of query_operator passed from the frontend or the API. This provided any actor who is authenticated, an attack vector to run arbitrary SQL within the filter query by adding a tautological WHERE clause. This issue is patched with v3.16.0.
- Record
CVE-2025-21628- CVSS 3.1
- 9.1 Critical
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:L/A:L - CVSS 3.1
- 8.8 High
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H - Weakness
- CWE-89
- Updated
- 2026-11-02
OSV
Chatwoot has a Blind SQL-injection in Conversation and Contacts filters
Chatwoot is a customer engagement suite. Prior to 3.16.0, conversation and contact filters endpoints did not sanitize the input of query_operator passed from the frontend or the API. This provided any actor who is authenticated, an attack vector to run arbitrary SQL within the filter query by adding a tautological WHERE clause. This issue is patched with v3.16.0.
- Record
CVE-2025-21628- CVSS 3.1
- 9.1 Critical
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:L/A:L - Weakness
- CWE-89
- Updated
- 2026-11-02
Affected products
History
| Recorded | Changed | Sources |
|---|---|---|
| aliases, published | EUVD | |
| first indexed | CVE List, NVD, OSV |
Dates are when Every CVE recorded each change. Upstream dates may differ.
In short
CVE-2025-21628 is a critical vulnerability (CVSS 9.1) in Chatwoot, published January 9, 2025. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 0.69%, the 53rd percentile. No source names a fixed version.