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CVE-2026-40496

FreeScout has Predictable Attachment Token that Allows Unauthenticated Private File Download via Brute Force

8.8 High

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, attachment download tokens are generated using a weak and predictable formula: md5(APP_KEY + attachment_id + size). Since attachment_id is sequential and size can be brute-forced in a small range, an unauthenticated attacker can forge valid tokens and download any private attachment without credentials. Version 1.8.213 fixes the issue.

Attack profile

How easy it is to exploit

Attack vector
Network
Complexity
Low
Privileges needed
None
User interaction
None

What an attacker can affect

Confidentiality
High
Integrity
High
Availability
None

Exploit likelihood

0.40%Up 0.4 points since Apr 21, 2026
90%50%10%1%

What each source reports

CVE List Score used 8.8

FreeScout has Predictable Attachment Token that Allows Unauthenticated Private File Download via Brute Force

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, attachment download tokens are generated using a weak and predictable formula: md5(APP_KEY + attachment_id + size). Since attachment_id is sequential and size can be brute-forced in a small range, an unauthenticated attacker can forge valid tokens and download any private attachment without credentials. Version 1.8.213 fixes the issue.

Record
CVE-2026-40496
CVSS 4.0
8.8 HighCVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:H/VA:N/SC:N/SI:N/SA:N/E:P
Weakness
CWE-330, CWE-340
Updated
2026-11-02
EUVDEUVD-2026-24049 8.8

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, attachment download tokens are generated using a weak and predictable formula: md5(APP_KEY + attachment_id + size). Since attachment_id is sequential and size can be brute-forced in a small range, an unauthenticated attacker can forge valid tokens and download any private attachment without credentials. Version 1.8.213 fixes the issue.

Record
EUVD-2026-24049
CVSS 4.0
8.8 HighCVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:H/VA:N/SC:N/SI:N/SA:N/E:P
Updated
2026-11-02
NVD 8.8

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, attachment download tokens are generated using a weak and predictable formula: md5(APP_KEY + attachment_id + size). Since attachment_id is sequential and size can be brute-forced in a small range, an unauthenticated attacker can forge valid tokens and download any private attachment without credentials. Version 1.8.213 fixes the issue.

Record
CVE-2026-40496
CVSS 4.0
8.8 HighCVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:H/VA:N/SC:N/SI:N/SA:N/E:P/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
CVSS 3.1
9.1 CriticalCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N
Weakness
CWE-330, CWE-340
Updated
2026-11-02
OSV 8.8

FreeScout has Predictable Attachment Token that Allows Unauthenticated Private File Download via Brute Force

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, attachment download tokens are generated using a weak and predictable formula: md5(APP_KEY + attachment_id + size). Since attachment_id is sequential and size can be brute-forced in a small range, an unauthenticated attacker can forge valid tokens and download any private attachment without credentials. Version 1.8.213 fixes the issue.

Record
CVE-2026-40496
CVSS 4.0
8.8 HighCVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:H/VA:N/SC:N/SI:N/SA:N/E:P
Weakness
CWE-330, CWE-340
Updated
2026-11-02

Affected products

History

History
RecordedChangedSources
first indexedCVE List, EUVD, NVD, OSV

Dates are when Every CVE recorded each change. Upstream dates may differ.

In short

CVE-2026-40496 is a high vulnerability (CVSS 8.8) in Freescout, published April 21, 2026. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 0.40%, the 34th percentile. No source names a fixed version.

References

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