CVE-2026-40565
FreeScout has Stored XSS / CSS Injection via linkify() — Unescaped URL in Anchor href
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, FreeScout's linkify() function in app/Misc/Helper.php converts plain-text URLs in email bodies into HTML anchor tags without escaping double-quote characters (") in the URL. HTMLPurifier (called first via getCleanBody()) preserves literal " characters in text nodes. linkify() then wraps URLs including those " chars inside an unescaped href="..." attribute, breaking out of the href and injecting arbitrary HTML attributes. Version 1.8.213 fixes the issue.
Attack profile
How easy it is to exploit
- Attack vector
- Network
- Complexity
- Low
- Privileges needed
- None
- User interaction
- Required
What an attacker can affect
- Confidentiality
- Low
- Integrity
- Low
- Availability
- None
Exploit likelihood
What each source reports
CVE List Score used
6.1
FreeScout has Stored XSS / CSS Injection via linkify() — Unescaped URL in Anchor href
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, FreeScout's linkify() function in app/Misc/Helper.php converts plain-text URLs in email bodies into HTML anchor tags without escaping double-quote characters (") in the URL. HTMLPurifier (called first via getCleanBody()) preserves literal " characters in text nodes. linkify() then wraps URLs including those " chars inside an unescaped href="..." attribute, breaking out of the href and injecting arbitrary HTML attributes. Version 1.8.213 fixes the issue.
- Record
CVE-2026-40565- CVSS 3.1
- 6.1 Medium
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N - Weakness
- CWE-79
- Updated
- 2026-11-02
EUVDEUVD-2026-24141
6.1
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, FreeScout's linkify() function in app/Misc/Helper.php converts plain-text URLs in email bodies into HTML anchor tags without escaping double-quote characters (") in the URL. HTMLPurifier (called first via getCleanBody()) preserves literal " characters in text nodes. linkify() then wraps URLs including those " chars inside an unescaped href="..." attribute, breaking out of the href and injecting arbitrary HTML attributes. Version 1.8.213 fixes the issue.
- Record
EUVD-2026-24141- CVSS 3.1
- 6.1 Medium
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N - Updated
- 2026-11-02
NVD
6.1
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, FreeScout's linkify() function in app/Misc/Helper.php converts plain-text URLs in email bodies into HTML anchor tags without escaping double-quote characters (") in the URL. HTMLPurifier (called first via getCleanBody()) preserves literal " characters in text nodes. linkify() then wraps URLs including those " chars inside an unescaped href="..." attribute, breaking out of the href and injecting arbitrary HTML attributes. Version 1.8.213 fixes the issue.
- Record
CVE-2026-40565- CVSS 3.1
- 6.1 Medium
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N - Weakness
- CWE-79
- Updated
- 2026-11-02
OSV
6.1
FreeScout has Stored XSS / CSS Injection via linkify() — Unescaped URL in Anchor href
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, FreeScout's linkify() function in app/Misc/Helper.php converts plain-text URLs in email bodies into HTML anchor tags without escaping double-quote characters (") in the URL. HTMLPurifier (called first via getCleanBody()) preserves literal " characters in text nodes. linkify() then wraps URLs including those " chars inside an unescaped href="..." attribute, breaking out of the href and injecting arbitrary HTML attributes. Version 1.8.213 fixes the issue.
- Record
CVE-2026-40565- CVSS 3.1
- 6.1 Medium
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N - Weakness
- CWE-79
- Updated
- 2026-11-02
Affected products
History
| Recorded | Changed | Sources |
|---|---|---|
| first indexed | CVE List, EUVD, NVD, OSV |
Dates are when Every CVE recorded each change. Upstream dates may differ.
In short
CVE-2026-40565 is a medium vulnerability (CVSS 6.1) in Freescout, published April 21, 2026. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 0.20%, the 9th percentile. No source names a fixed version.
References
github.com/freescout-help-desk/freescout/security/advisories/GHSA-49pm-xwqj-vwjp
github.com/freescout-help-desk/freescout/commit/265379b3ae343f06846adc0aa8510643d1eac2df
github.com/freescout-help-desk/freescout/releases/tag/1.8.213
github.com/CVEProject/cvelistV5/tree/main/cves/2026/40xxx/CVE-2026-40565.json
nvd.nist.gov/vuln/detail/CVE-2026-40565