CVE-2026-48188
SQL Injection via MySQL Quote Method
An improper Input Validation vulnerability in OTRS or ((OTRS)) Community Edition database layer module allows an unauthenticated SQL injection which can lead to an authentication bypass. This issue only affects the system if the MySQL/MariaDB server is configured with the NO_BACKSLASH_ESCAPES SQL mode.
This issue affects OTRS:
- 7.0.X
- 8.0.X
- 2023.X
- 2024.X
- 2025.X
- 2026.X before 2026.4.X
- (OTRS)) Community Edition: 6.0.x
Products based on the ((OTRS)) Community Edition also very likely to be affected
Attack profile
How easy it is to exploit
- Attack vector
- Network
- Complexity
- Low
- Privileges needed
- None
- User interaction
- None
What an attacker can affect
- Confidentiality
- High
- Integrity
- High
- Availability
- None
Exploit likelihood
What each source reports
CVE List Score used
9.1
SQL Injection via MySQL Quote Method
An improper Input Validation vulnerability in OTRS or ((OTRS)) Community Edition database layer module allows an unauthenticated SQL injection which can lead to an authentication bypass. This issue only affects the system if the MySQL/MariaDB server is configured with the NO_BACKSLASH_ESCAPES SQL mode.
This issue affects OTRS:
- 7.0.X
- 8.0.X
- 2023.X
- 2024.X
- 2025.X
- 2026.X before 2026.4.X
- (OTRS)) Community Edition: 6.0.x
Products based on the ((OTRS)) Community Edition also very likely to be affected
- Record
CVE-2026-48188- CVSS 3.1
- 9.1 Critical
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N - Weakness
- CWE-20
- Updated
- 2026-11-02
EUVDEUVD-2026-33552
9.1
An improper Input Validation vulnerability in OTRS or ((OTRS)) Community Edition database layer module allows an unauthenticated SQL injection which can lead to an authentication bypass. This issue only affects the system if the MySQL/MariaDB server is configured with the NO_BACKSLASH_ESCAPES SQL mode.
This issue affects OTRS:
- 7.0.X
- 8.0.X
- 2023.X
- 2024.X
- 2025.X
- 2026.X before 2026.4.X
- (OTRS)) Community Edition: 6.0.x
Products based on the ((OTRS)) Community Edition also very likely to be affected
- Record
EUVD-2026-33552- CVSS 3.1
- 9.1 Critical
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N - Updated
- 2026-11-02
GitHub AdvisoriesGHSA-4vhj-5qc2-97wr
9.1
An improper Input Validation vulnerability in OTRS or ((OTRS)) Community Edition database layer...
An improper Input Validation vulnerability in OTRS or ((OTRS)) Community Edition database layer module allows an unauthenticated SQL injection which can lead to an authentication bypass. This issue only affects the system if the MySQL/MariaDB server is configured with the NO_BACKSLASH_ESCAPES SQL mode.
This issue affects OTRS:
- 7.0.X
- 8.0.X
- 2023.X
- 2024.X
- 2025.X
- 2026.X before 2026.4.X
- (OTRS)) Community Edition: 6.0.x
Products based on the ((OTRS)) Community Edition also very likely to be affected
- Record
GHSA-4vhj-5qc2-97wr- CVSS 3.1
- 9.1 Critical
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N - Weakness
- CWE-20
- Updated
- 2026-11-02
NVD
9.1
An improper Input Validation vulnerability in OTRS or ((OTRS)) Community Edition database layer module allows an unauthenticated SQL injection which can lead to an authentication bypass. This issue only affects the system if the MySQL/MariaDB server is configured with the NO_BACKSLASH_ESCAPES SQL mode.
This issue affects OTRS:
- 7.0.X
- 8.0.X
- 2023.X
- 2024.X
- 2025.X
- 2026.X before 2026.4.X
- (OTRS)) Community Edition: 6.0.x
Products based on the ((OTRS)) Community Edition also very likely to be affected
- Record
CVE-2026-48188- CVSS 3.1
- 9.1 Critical
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N - Weakness
- CWE-20
- Updated
- 2026-11-02
OSVDEBIAN-CVE-2026-48188
9.1
An improper Input Validation vulnerability in OTRS or ((OTRS)) Community Edition database layer module allows an unauthenticated SQL injection which can lead to an authentication bypass. This issue only affects the system if the MySQL/MariaDB server is configured with the NO_BACKSLASH_ESCAPES SQL mode. This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.4.X * (OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected
- Record
DEBIAN-CVE-2026-48188- CVSS 3.1
- 9.1 Critical
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N - Updated
- 2026-11-02
OSVUBUNTU-CVE-2026-48188
9.1
An improper Input Validation vulnerability in OTRS or ((OTRS)) Community Edition database layer module allows an unauthenticated SQL injection which can lead to an authentication bypass. This issue only affects the system if the MySQL/MariaDB server is configured with the NO_BACKSLASH_ESCAPES SQL mode. This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.4.X * (OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected
- Record
UBUNTU-CVE-2026-48188- CVSS 3.1
- 9.1 Critical
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N - Updated
- 2026-11-02
Affected products
Affected packages
| Package | Affected | Fixed |
|---|---|---|
znunyDebian:12 |
All versions, plus listed versions 6.3.2-36.3.3-16.3.3-1~bpo11+16.3.4-16.3.4-1~bpo11+1 Show 45 moreShow less6.4.2-16.4.2-1~bpo11+16.4.2-26.4.3-16.4.3-1~bpo11+16.4.4-16.4.5-16.4.5-1~bpo11+16.4.5-26.5.1-16.5.10-16.5.10-1~bpo12+16.5.11-16.5.11-1~bpo12+16.5.13-16.5.14-16.5.14-1~bpo12+16.5.15-16.5.15-26.5.15-2~bpo12+16.5.16-16.5.18-16.5.18-1~bpo13+16.5.19-16.5.20-16.5.21-16.5.22-16.5.22-1~bpo13+16.5.23-16.5.23-1~bpo13+16.5.24-16.5.24-1~bpo13+16.5.25-16.5.3-16.5.3-1~bpo12+16.5.4-16.5.4-1~bpo12+16.5.5-16.5.5-1~bpo12+16.5.6-16.5.6-1~bpo12+16.5.8-16.5.8-1~bpo12+16.5.9-16.5.9-1~bpo12+1 |
None known |
znunyDebian:13 |
All versions, plus listed versions 6.3.2-36.3.3-16.3.3-1~bpo11+16.3.4-16.3.4-1~bpo11+1 Show 45 moreShow less6.4.2-16.4.2-1~bpo11+16.4.2-26.4.3-16.4.3-1~bpo11+16.4.4-16.4.5-16.4.5-1~bpo11+16.4.5-26.5.1-16.5.10-16.5.10-1~bpo12+16.5.11-16.5.11-1~bpo12+16.5.13-16.5.14-16.5.14-1~bpo12+16.5.15-16.5.15-26.5.15-2~bpo12+16.5.16-16.5.18-16.5.18-1~bpo13+16.5.19-16.5.20-16.5.21-16.5.22-16.5.22-1~bpo13+16.5.23-16.5.23-1~bpo13+16.5.24-16.5.24-1~bpo13+16.5.25-16.5.3-16.5.3-1~bpo12+16.5.4-16.5.4-1~bpo12+16.5.5-16.5.5-1~bpo12+16.5.6-16.5.6-1~bpo12+16.5.8-16.5.8-1~bpo12+16.5.9-16.5.9-1~bpo12+1 |
None known |
znunyDebian:14 |
before 6.5.25-1, plus listed versions 6.3.2-36.3.3-16.3.3-1~bpo11+16.3.4-16.3.4-1~bpo11+1 Show 44 moreShow less6.4.2-16.4.2-1~bpo11+16.4.2-26.4.3-16.4.3-1~bpo11+16.4.4-16.4.5-16.4.5-1~bpo11+16.4.5-26.5.1-16.5.10-16.5.10-1~bpo12+16.5.11-16.5.11-1~bpo12+16.5.13-16.5.14-16.5.14-1~bpo12+16.5.15-16.5.15-26.5.15-2~bpo12+16.5.16-16.5.18-16.5.18-1~bpo13+16.5.19-16.5.20-16.5.21-16.5.22-16.5.22-1~bpo13+16.5.23-16.5.23-1~bpo13+16.5.24-16.5.24-1~bpo13+16.5.3-16.5.3-1~bpo12+16.5.4-16.5.4-1~bpo12+16.5.5-16.5.5-1~bpo12+16.5.6-16.5.6-1~bpo12+16.5.8-16.5.8-1~bpo12+16.5.9-16.5.9-1~bpo12+1 |
6.5.25-1 |
otrs2Ubuntu:16.04:LTS |
All versions, plus listed versions 4.0.10-15.0.1-15.0.1-25.0.2-15.0.3-15.0.5-15.0.6-15.0.7-1 |
None known |
otrs2Ubuntu:18.04:LTS |
All versions, plus listed versions 5.0.23-15.0.24-16.0.1-16.0.2-16.0.3-16.0.4-16.0.5-1 |
None known |
otrs2Ubuntu:20.04:LTS |
All versions, plus listed versions 6.0.20-16.0.23-26.0.24-16.0.25-16.0.25-26.0.25-36.0.26-1 |
None known |
otrs2Ubuntu:22.04:LTS |
All versions, plus listed versions 6.0.32-66.1.2-16.2.1-16.2.2-2 |
None known |
znunyUbuntu:24.04:LTS |
All versions, plus listed versions 6.5.3-16.5.4-16.5.5-16.5.6-1 |
None known |
znunyUbuntu:26.10 |
All versions, plus listed versions 6.5.18-16.5.20-16.5.21-16.5.22-16.5.23-1 |
None known |
znunyUbuntu:26.04:LTS |
All versions, plus listed versions 6.5.15-26.5.18-1 |
None known |
Public exploits
Links only. Every CVE stores no exploit code.
| Source | Link | Date |
|---|---|---|
| PoC in GitHub | Habuon/CVE-2026-48188 | 2026-05-25 |
History
| Recorded | Changed | Sources |
|---|---|---|
| first indexed | CVE List, EUVD, GitHub Advisories, NVD, OSV, PoC in GitHub |
Dates are when Every CVE recorded each change. Upstream dates may differ.
In short
CVE-2026-48188 is a critical vulnerability (CVSS 9.1) in Otrs, published June 1, 2026. Public exploit code exists. EPSS puts the chance of exploitation in the next 30 days at 0.74%, the 54th percentile. Fixed in znuny 6.5.25-1.