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CVE-2026-48187

Email with special content can lead to DoS

5.7 Medium

An uncontrolled allocation of resources without limits or throttling in the e-mail handling in OTRS allows excessive allocation which may lead to the abortion of the webserver.This issue affects OTRS:

  • 8.0.X
  • 2023.X
  • 2024.X
  • 2025.X
  • 2026.X before 2026.4.X

Please note that ((OTRS)) Community Edition 6.x, OTRS 7.x and products based on the ((OTRS)) Community Edition also very likely to be affected

Attack profile

How easy it is to exploit

Attack vector
Network
Complexity
Low
Privileges needed
Low
User interaction
Required

What an attacker can affect

Confidentiality
None
Integrity
None
Availability
High

Exploit likelihood

0.18%Up 0.2 points since Jun 1, 2026
90%50%10%1%

What each source reports

CVE List Score used 5.7

Email with special content can lead to DoS

An uncontrolled allocation of resources without limits or throttling in the e-mail handling in OTRS allows excessive allocation which may lead to the abortion of the webserver.This issue affects OTRS:

  • 8.0.X
  • 2023.X
  • 2024.X
  • 2025.X
  • 2026.X before 2026.4.X

Please note that ((OTRS)) Community Edition 6.x, OTRS 7.x and products based on the ((OTRS)) Community Edition also very likely to be affected

Record
CVE-2026-48187
CVSS 3.1
5.7 MediumCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:N/A:H
Weakness
CWE-400, CWE-770
Updated
2026-11-02
EUVDEUVD-2026-33553 5.7

An uncontrolled allocation of resources without limits or throttling in the e-mail handling in OTRS allows excessive allocation which may lead to the abortion of the webserver.This issue affects OTRS:

  • 8.0.X
  • 2023.X
  • 2024.X
  • 2025.X
  • 2026.X before 2026.4.X

Please note that ((OTRS)) Community Edition 6.x, OTRS 7.x and products based on the ((OTRS)) Community Edition also very likely to be affected

Record
EUVD-2026-33553
CVSS 3.1
5.7 MediumCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:N/A:H
Updated
2026-11-02
GitHub AdvisoriesGHSA-v95g-89m8-9p9r 5.7

An uncontrolled allocation of resources without limits or throttling in the e-mail handling in...

An uncontrolled allocation of resources without limits or throttling in the e-mail handling in OTRS allows excessive allocation which may lead to the abortion of the webserver.This issue affects OTRS:

  • 8.0.X
  • 2023.X
  • 2024.X
  • 2025.X
  • 2026.X before 2026.4.X

Please note that ((OTRS)) Community Edition 6.x, OTRS 7.x and products based on the ((OTRS)) Community Edition also very likely to be affected

Record
GHSA-v95g-89m8-9p9r
CVSS 3.1
5.7 MediumCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:N/A:H
Weakness
CWE-400
Updated
2026-11-02
NVD 5.7

An uncontrolled allocation of resources without limits or throttling in the e-mail handling in OTRS allows excessive allocation which may lead to the abortion of the webserver.This issue affects OTRS:

  • 8.0.X
  • 2023.X
  • 2024.X
  • 2025.X
  • 2026.X before 2026.4.X

Please note that ((OTRS)) Community Edition 6.x, OTRS 7.x and products based on the ((OTRS)) Community Edition also very likely to be affected

Record
CVE-2026-48187
CVSS 3.1
5.7 MediumCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:N/A:H
Weakness
CWE-400, CWE-770
Updated
2026-11-02

Affected products

History

History
RecordedChangedSources
first indexedCVE List, EUVD, GitHub Advisories, NVD

Dates are when Every CVE recorded each change. Upstream dates may differ.

In short

CVE-2026-48187 is a medium vulnerability (CVSS 5.7) in Otrs, published June 1, 2026. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 0.18%, the 8th percentile. No source names a fixed version.

References

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