CVE-2026-14928
JS Help Desk < 3.1.4 - Subscriber+ Sensitive Information Disclosure via checkAIReplyTicketsBySubject
The JS Help Desk WordPress plugin before 3.1.4 does not perform authorization or ownership checks before returning support-ticket content in a nonce-gated search handler, allowing any authenticated user (Subscriber and above) to read the subject and full message body of every other user's support tickets.
Attack profile
How easy it is to exploit
- Attack vector
- Network
- Complexity
- Low
- Privileges needed
- Low
- User interaction
- None
What an attacker can affect
- Confidentiality
- High
- Integrity
- None
- Availability
- None
Exploit likelihood
What each source reports
CVE List Score used
JS Help Desk < 3.1.4 - Subscriber+ Sensitive Information Disclosure via checkAIReplyTicketsBySubject
The JS Help Desk WordPress plugin before 3.1.4 does not perform authorization or ownership checks before returning support-ticket content in a nonce-gated search handler, allowing any authenticated user (Subscriber and above) to read the subject and full message body of every other user's support tickets.
- Record
CVE-2026-14928- CVSS 3.1
- 6.5 Medium
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N - Weakness
- CWE-200
- Updated
- 2026-11-02
EUVDEUVD-2026-51421
The JS Help Desk WordPress plugin before 3.1.4 does not perform authorization or ownership checks before returning support-ticket content in a nonce-gated search handler, allowing any authenticated user (Subscriber and above) to read the subject and full message body of every other user's support tickets.
- Record
EUVD-2026-51421- CVSS 3.1
- 6.5 Medium
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N - Updated
- 2026-11-02
GitHub AdvisoriesGHSA-ghj5-mpcj-95xg
The JS Help Desk WordPress plugin before 3.1.4 does not perform authorization or ownership...
The JS Help Desk WordPress plugin before 3.1.4 does not perform authorization or ownership checks before returning support-ticket content in a nonce-gated search handler, allowing any authenticated user (Subscriber and above) to read the subject and full message body of every other user's support tickets.
- Record
GHSA-ghj5-mpcj-95xg- CVSS 3.1
- 6.5 Medium
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N - Weakness
- CWE-200
- Updated
- 2026-11-02
NVD
The JS Help Desk WordPress plugin before 3.1.4 does not perform authorization or ownership checks before returning support-ticket content in a nonce-gated search handler, allowing any authenticated user (Subscriber and above) to read the subject and full message body of every other user's support tickets.
- Record
CVE-2026-14928- CVSS 3.1
- 6.5 Medium
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N - Weakness
- CWE-200
- Updated
- 2026-11-02
Affected products
History
| Recorded | Changed | Sources |
|---|---|---|
| first indexed | CVE List, EUVD, GitHub Advisories, NVD |
Dates are when Every CVE recorded each change. Upstream dates may differ.
In short
CVE-2026-14928 is a medium vulnerability (CVSS 6.5) in Joomsky Js Help Desk, published July 31, 2026. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 0.37%, the 31st percentile. No source names a fixed version.