CVE-2026-48190
Incorrect handling of permissions in External Interface Config Item List module
An incorrect handling of permissions in OTRS External Interface and the ConfigItem List module allows an authenticated customer to query the system for CI information. Please note that CMDB has to be anabled and CustomerGroupSupport has to be used to be affected.
This issue affects OTRS:
- 7.0.X
- 8.0.X
- 2023.X
- 2024.X
- 2025.X
- 2026.X before 2026.4.X
Attack profile
How easy it is to exploit
- Attack vector
- Network
- Complexity
- Low
- Privileges needed
- Low
- User interaction
- Required
What an attacker can affect
- Confidentiality
- Low
- Integrity
- None
- Availability
- None
Exploit likelihood
What each source reports
CVE List Score used
Incorrect handling of permissions in External Interface Config Item List module
An incorrect handling of permissions in OTRS External Interface and the ConfigItem List module allows an authenticated customer to query the system for CI information. Please note that CMDB has to be anabled and CustomerGroupSupport has to be used to be affected.
This issue affects OTRS:
- 7.0.X
- 8.0.X
- 2023.X
- 2024.X
- 2025.X
- 2026.X before 2026.4.X
- Record
CVE-2026-48190- CVSS 3.1
- 3.5 Low
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N - Weakness
- CWE-276
- Updated
- 2026-11-02
EUVDEUVD-2026-33550
An incorrect handling of permissions in OTRS External Interface and the ConfigItem List module allows an authenticated customer to query the system for CI information. Please note that CMDB has to be anabled and CustomerGroupSupport has to be used to be affected.
This issue affects OTRS:
- 7.0.X
- 8.0.X
- 2023.X
- 2024.X
- 2025.X
- 2026.X before 2026.4.X
- Record
EUVD-2026-33550- CVSS 3.1
- 3.5 Low
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N - Updated
- 2026-11-02
GitHub AdvisoriesGHSA-8vpg-x36g-r8gw
An incorrect handling of permissions in OTRS External Interface and the ConfigItem List module...
An incorrect handling of permissions in OTRS External Interface and the ConfigItem List module allows an authenticated customer to query the system for CI information. Please note that CMDB has to be anabled and CustomerGroupSupport has to be used to be affected.
This issue affects OTRS:
- 7.0.X
- 8.0.X
- 2023.X
- 2024.X
- 2025.X
- 2026.X before 2026.4.X
- Record
GHSA-8vpg-x36g-r8gw- CVSS 3.1
- 3.5 Low
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N - Weakness
- CWE-276
- Updated
- 2026-11-02
NVD
An incorrect handling of permissions in OTRS External Interface and the ConfigItem List module allows an authenticated customer to query the system for CI information. Please note that CMDB has to be anabled and CustomerGroupSupport has to be used to be affected.
This issue affects OTRS:
- 7.0.X
- 8.0.X
- 2023.X
- 2024.X
- 2025.X
- 2026.X before 2026.4.X
- Record
CVE-2026-48190- CVSS 3.1
- 3.5 Low
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N - Weakness
- CWE-276
- Updated
- 2026-11-02
Affected products
History
| Recorded | Changed | Sources |
|---|---|---|
| first indexed | CVE List, EUVD, GitHub Advisories, NVD |
Dates are when Every CVE recorded each change. Upstream dates may differ.
In short
CVE-2026-48190 is a low vulnerability (CVSS 3.5) in Otrs, published June 1, 2026. No source lists public exploit code. EPSS puts the chance of exploitation in the next 30 days at 0.14%, the 3rd percentile. No source names a fixed version.