CVE-2012-4600

Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) Help Desk 2.4.x...

2.6 LowPublic exploitFix available

Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.14, 3.0.x before 3.0.16, and 3.1.x before 3.1.10, when Firefox or Opera is used, allows remote attackers to inject arbitrary web script or HTML via an e-mail message body with nested HTML tags.

Exploit likelihood

6.35%Up 5.1 points since Feb 4, 2022

What each source reports

NVD Score used 2.6

Record: CVE-2012-4600
CVSS 2.0: 2.6 LowAV:N/AC:H/Au:N/C:N/I:P/A:N
Weakness: CWE-79
Updated: 2026-11-02

CVE List No score

Record: CVE-2012-4600
Updated: 2026-11-02

EUVDEUVD-2012-4525 No score

Record: EUVD-2012-4525
Updated: 2026-11-03

GitHub AdvisoriesGHSA-wx2x-284c-86m6 No score

Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) Help Desk 2.4.x...

Record: GHSA-wx2x-284c-86m6
Weakness: CWE-79
Updated: 2026-11-02

OSV No score

Record: CVE-2012-4600
Updated: 2026-11-02

OSVDEBIAN-CVE-2012-4600 No score

Record: DEBIAN-CVE-2012-4600
Updated: 2026-11-02

OSVopenSUSE-SU-2024:10073-1 No score

otrs-3.3.16-37.1 on GA media

These are all security issues fixed in the otrs-3.3.16-37.1 package on the GA media of openSUSE Tumbleweed.

Record: openSUSE-SU-2024:10073-1
Updated: 2026-11-02

OSVUBUNTU-CVE-2012-4600 No score

Record: UBUNTU-CVE-2012-4600
Updated: 2026-11-02

Affected products

Affected packages

Affected packages
Package	Affected	Fixed
`otrs2` Debian:11	before 3.1.7+dfsg1-5, plus listed versions 2.0.4p01-102.0.4p01-112.0.4p01-122.0.4p01-132.0.4p01-14 Show 45 moreShow less 2.0.4p01-14.12.0.4p01-152.0.4p01-162.0.4p01-172.0.4p01-182.0.4p01-62.0.4p01-72.0.4p01-82.0.4p01-92.0.99beta1-12.0.99beta1-22.1.1-12.1.3-12.1.4-12.1.4-22.1.5-12.1.5-22.1.5-32.1.6-12.1.7-12.1.7-22.2.0~beta2-12.2.0~beta3-12.2.1-12.2.2-12.2.3-12.2.4-12.2.5-12.2.5-22.2.6-12.2.7-12.2.7-22.2.7-2lenny12.2.7-2lenny22.2.7-2lenny32.2.7-32.3.2-12.3.2-22.3.3-12.3.4-12.3.4-22.3.4-32.3.4-42.3.4-52.3.4-6	3.1.7+dfsg1-5
`otrs2` Debian:6.0	before 2.4.9+dfsg1-3+squeeze3, plus listed versions 2.4.9+dfsg1-32.4.9+dfsg1-3+squeeze1	2.4.9+dfsg1-3+squeeze3
`otrs` openSUSE:Tumbleweed	before 3.3.14-37.1	3.3.14-37.1

Public exploits

Links only. Every CVE stores no exploit code.

Public exploits
Source	Link	Date
Exploit-DB	OTRS Open Technology Real Services 3.1.8/3.1.9 - Cross-Site Scripting	2012-08-31
Exploit-DB	OTRS 3.1 - Persistent Cross-Site Scripting	2012-10-18

History

History
Recorded	Changed	Sources
Nov 3, 2026	affected
Nov 3, 2026	aliases	EUVD
Nov 2, 2026	first indexed	CVE List, Exploit-DB, GitHub Advisories, NVD, OSV

Dates are when Every CVE recorded each change. Upstream dates may differ.

In short

CVE-2012-4600 is a low vulnerability (CVSS 2.6) in Otrs, published August 30, 2012. Public exploit code exists. EPSS puts the chance of exploitation in the next 30 days at 6.35%, the 93rd percentile. Fixed in otrs2 3.1.7+dfsg1-5.

References

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This page doesn't list everything

Left out here: 52 versions. The JSON record has them.